Frequently Asked Questions 

How long does it take to drive the entire length of the Going-to-the Sun Road?
This depends on how often you stop to visit the points of interests along the way, as well as construction and wildlife delays. Without stopping, it usually takes approximately 2 hours.

Can I see a glacier from the Going-to-the-Sun Road?
Yes. Jackson Glacier Overlook affords the best opportunity to see a glacier from the road. Jackson Glacier Overlook is located on the east side of the Going-to-the-Sun Road between Logan Pass and St. Mary.

When will the entire Going-to-the-Sun-Road be open?
In summer 2010, road work will continue west of Logan Pass between the West Tunnel and Haystack Creek. Weather permitting; the entire road will be open for public vehicle traffic from Friday, June 26 to Friday, September 20, 2010.   Hikers and bicyclists will be able to go past Avalanche for some time afterwards. On the east side of the park, the road will be open to Logan Pass until October 19 unless there is snow or a weather event.

How far is it to Logan Pass?
Logan Pass is 32 miles from the west entrance and 18 miles from the east entrance.

Why Choose Great Northern Resort?

  • 30+ years of experience       
  • radio communication on all trips        
  •  Excellent safety record 

What time should I arrive at Great Northern Resort for a raft trip?

Plan to arrive 45 minutes prior to trip departure time.  All trips leave from the Great Northern Resort Office located at 12127 US Highway 2 East, West Glacier.  We are located 1 mile SW of the west entrance to Glacier National Park.  Look for the red caboose!    

What do rapid classifications mean?

Rapids and rivers are subjectively rated Class I through Class V for commercial rafting. Ratings depend on the volume of water, elevation drop in the river, type of watercraft, ease of rescue and recovery and a paddler's experience.       

  • Family/Scenic— Easy, small regular waves, minimal steering necessary, an introduction to rafting for families with younger children. Trips range from Class I - II.        
  • Adventure— Numerous, irregular waves with drops and holes for guests already familiar with whitewater or new paddlers who are gung-ho and ready for a real thrill. These trips range from Class III-IV.

Will our trip be photographed?

Yes, all our whitewater rafting trips are photographed and available for you to see when you return from your trip.  We have partnered with SmugMug so you can order your pictures on-line anytime & have them shipped anywhere.  Photo CD’s are available in our office (the CD will have all the photos from your rafting trip). 

Do you offer group discounts?

Groups of 10+ receive 10% off, 20+ people receive 15% off and groups of 30+ receive 20% off. 

Do you sell gift certificates?

Absolutely!  You can purchase a gift certificate for any amount (Remember Great Northern Resort also offers lodging).  They make great birthday, anniversary, graduation, and wedding gifts.   

How do I make reservations?

You can book on-line or call (800-735-7897) and our staff will gladly assist you with the process. 

How do I pay?

We accept Visa, MasterCard, Discover, and traveler’s checks. 

How far in advance do I need to make reservations?
There is no simple answer to this frequently asked question. Some of our trips sell out months in advance, some never sell out. State regulations limit the number of passengers we can carry, so early reservations ensure a spot on your desired trip date. However, if you are looking for a last minute trip, we can often accommodate you.
 

Should I bring my medication? Can I bring it on the raft?

Always bring medications which you may need on the river or during your stay - asthma inhaler, epi-pen (for bee stings) , etc. Any medications can be kept dry and safe in our first aid kits on the river. 

Are there any physical limitations?

Pregnant women, persons with a heart condition and anyone with a medical problem that could be affected by the heat, cold, exertion, excitement, etc. of a raft trip should not raft. We reserve the right to refuse anyone the opportunity to participate in any of our adventures because of a medical, physical or size limitation that we feel might expose them to extreme risk. Contact our office with questions concerning these policies. 

How many people fit on a boat?

Our rafts can comfortably hold up to 10 people plus the guide.  We do have smaller rafts for smaller groups.  We will put your family/friends together in whatever boat most suits your group. 

Can I request my guide?

All our guides are professionally trained and it’s not unusual for people to request a guide.  If you had a guide that you enjoyed and want to have as a guide again we will do all we can to accommodate that if they are available. 

Should I tip my guide?

Tipping is not mandatory and certainly a personal choice on the part of our guests. The most commonly asked question by guests each week is “what should I leave for the guide and staff?” Management suggests that each guest budget about 15% of the price of the trip with us. Our seasoned staff is exceptionally competent and courteous and will greatly appreciate a modest gratuity.  Letters from our guests about their Great Northern Resort experience are always greatly appreciated too. 

What if I cannot swim?

Knowing how to swim is not necessary.  All our guests are given a Type V lifejacket, which must be worn during the whole trip. We also provide detailed instructions before each Great Northern Resort rafting trip explaining how to float and what to do should you fall out of the boat.